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WIC launches new card technologyBy 2019, NYS WIC participants will purchase WIC foods using an Electronic Benefits Transfer card called eWIC. This will make shopping for WIC foods easier for WIC families.

The Westchester County Department of Health WIC Program is scheduled to transition from the current system to eWIC beginning in December 2018. Program participants are being notified of the upcoming changes at each appointment and communication will be ongoing as we approach roll-out in December. The WIC Program will be working with community organizations and providers in the upcoming months to communicate these changes.

Beginning in October 2018, office hours will be expanded to accommodate participants as we prepare for eWIC. During this transition, participants must keep appointments or reschedule ASAP; appointments will be difficult to reschedule. See here for a complete schedule in English and Spanish

 

eWIC 101

  • What is an eWIC card?
    An eWIC card is like a debit card. You can use your eWIC card to buy WIC-approved foods at WIC stores. Your local agency will add your family’s benefits to your eWIC account.

  • How does eWIC help WIC Families?
    eWIC means a more convenient shopping experience. eWIC shoppers can expect: an easier check-out, a more discreet transaction, and the freedom to spread out WIC purchases.

  • How does eWIC help WIC Vendors?
    Stores can expect: an easier checkout, faster payment, and fewer checkout errors.

  • How do I get WIC benefits on my WIC account?
    At your WIC appointment, WIC staff will add your benefits to your family's eWIC account. You will get a list of your family's WIC benefits for the next three months. The list will have start and end dates for your benefits.

  • Can I turn in my paper checks for an eWIC card?
    At your first WIC appointment following the eWIC rollout in your region, you will be given an eWIC card. At that time, you should turn in any remaining paper checks. You will not be able to turn your paper checks before that.

  • Who should I contact if I have trouble with my eWIC card?
         
    - Talk to your local WIC agency staff.
         - Visit your store's customer service desk.
         - Call eWIC Card Customer Service at 1-844-540-3013.
         - Visit WICconnect.

  • What is WIC2Go?WIC2Go Mobile App
    WIC2Go is a mobile app for New York State WIC Participants. WIC2Go can help you:
         - Check the dates and times of your WIC appointments.
         - Check your current month's benefit balance and expiration
           date.
         - Scan items to see if they are WIC-approved.
         - Locate WIC clinics.
         - Locate WIC stores.
         - Keep your eWIC card and take it to all your appointments.

  • How will I use my eWIC card when I shop?
         - Choose WIC foods usig your WIC shopping list, benefit balance,
           Foods Guide and WIC2Go.
         - Pick a checkout lane that accepts WIC.
         - Tell the cashier that you are using an eWIC card.
         - Place your WIC items first, ahead of other foods.
         - Swipe your eWIC card and enter your 4-digit PIN.
         - Use another form of payment for non-WIC items.
         - Keep the store receipt and eWIC card for your next WIC shopping trip.
         - The steps may vary from store to store.

  • What if I have more questions about eWIC?
    Contact us at one of our offices below:

    Yonkers WIC Office
    20 South Broadway, 2nd floor
    Yonkers, NY 10701
    Phone: (914) 231-2510

    Port Chester WIC Office
    1 Gateway Plaza, 1st floor
    55 South Main Street
    Port Chester, NY 10573
    Phone: (914) 813-7244

  • Check out the NYS eWIC Card Guide brochure, available in:
         - English (pdf) 
         
  • Watch the video, NYS WIC a New Way to Shop:
         - View in English
         - En Español 

 

What is WIC?

WIC is the popular name for the Special Supplemental Nutrition Program for Women, Infants and Children and provides supplemental foods, nutrition education, and referrals for health care and other services. The WIC Program was established in 1974 to reduce infant mortality and improve the health of our nation’s children. Today, the WIC Program is considered one of the most successful, cost-effective and important nutrition intervention programs in the country.

The Westchester County Department of Health WIC Program has been providing WIC services to the community since 1979 and currently serves approximately 8,000 participants annually.

Who is eligible for WIC?
Pregnant, breastfeeding and postpartum women, infants and children up to 5 years of age may be eligible if they live in New York State, are certified by WIC staff to be at nutritional risk and meet the WIC income guidelines (Español) The maximum income for WIC eligibility is higher than that for Food Stamps, Medicaid or Public Assistance and persons who are not eligible for any of these programs may still be eligible for WIC. Want to see if you qualify? Fill out the WIC Prescreening Tool.

What benefits does WIC offer?

  • Health and Nutrition Education
    WIC provides breastfeeding support and counseling, and nutrition education to promote a healthy lifestyle.

  • Monthly Benefits to Purchase Nutritious Foods
    WIC's focus on nutrition and healthy lifestyle is intended to help combat childhood obesity and to reduce chronic disease by offering choices that are low in fat and high in nutrients such as iron, vitamin C, B vitamins and fiber. Studies have found that WIC participation is linked to a lower incidence of iron-deficiency anemia, longer pregnancies, less premature births and improved dietary intake among women and children. 

    View the WIC Program Acceptable Foods Card (Español), and the NYS WIC Foods Guide (Español) for an extensive list of supplemental foods available.

    Visit the NYS WIC Vendors website to find a WIC store near you.

  • The WIC Program Promotes and Supports Breastfeeding
    Families can seek breastfeeding support and guidance from the Program's nutrition staff, Certified Lactation Counselors (CLC) and Peer Counselors. Additionally, breast pumps are available for WIC eligible breastfeeding women based on a breastfeeding assessment.

    For infants who need supplemental formula, a variety of formulas are available. Special Formulas are available for infants with qualifying medical conditions (requires Medical Documentation). Infant formula food packages are tailored at each visit to meet the infant's current growth and developmental needs. Supplemental foods may be provided for infants beginning at six months of age.
  • Farmers Market Nutrition Program
    Families enrolled in the WIC Program may participate in the New York State Farmers Market Nutrition Program (FMNP). FMNP is a federally funded, state administered program, created to provide and promote increased consumption of fresh, locally grown fruits and vegetables to WIC participants. 

  • Referrals for Health Care and Other Services
    WIC provides screening and referrals to other health and social service programs.
     

For more information on the WIC Program in NYS, please visit the NYS Department of Health Website.